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    Customer service

    An AI customer service chatbot that answers from your own content

    Answer the same questions once, not fifty times a week. HaloTasker's AI chatbot answers customers from your website, documents and FAQs at any hour, shares the right guide, and passes anything tricky to your team.

    • Answers 24/7
    • Only from your content
    • Passes tricky ones on

    14-day free trial. No credit card needed to start.

    A customer question on a Saturday

    Customer: How do I reset the timer on my heating controller?

    AI: Hold the Menu button for 5 seconds until the display flashes, then set the time with the arrows. Here's the full user guide.

    AI: 📄 Controller User Guide (PDF): Open or Download

    Customer: Perfect, that's done it. Thanks!

    Answered in seconds, without a call or an email to your support team.

    Your team answers the same questions every day

    Opening hours, delivery times, prices, how to book, where to park. Most customer questions are already answered somewhere on your website, but people would rather ask than search.

    The chatbot answers from your website, documents and your own questions and answers, which always win over anything else. When it doesn't know, it says so and offers an enquiry form, your phone number or a message you choose, so customers get help without a wrong answer.

    How it works

    1. 1

      Give it your website address

      It starts reading straight away. Watch it find your pages and PDFs on a live preview of your own site, then write a profile of your business. Most sites are done in minutes.

    2. 2

      Make it look and sound like you

      Pick the colours, launcher icon, position, greeting and tone of voice, and see exactly how it sits on your home page before it goes live.

    3. 3

      Paste one line of code

      Add the snippet to WordPress, Wix, Squarespace, Shopify, Webflow or any site. Leads, bookings and chats start arriving in HaloTasker.

    Support that doesn't need a script

    Your own answers first

    Add questions and answers for the things you want said exactly right. They're used ahead of your website and documents.

    Knows when to stop

    Tell it to only answer from what it's been taught, list topics to avoid, and choose what it does when it doesn't know.

    Quick reply buttons

    Start with buttons for the most common questions, so customers get to the answer in one tap.

    Shares guides and manuals

    Shares the right PDF, like a user guide, care instructions or returns form, as a card to open or download.

    Knows your opening hours

    Set your hours, and outside them it tells customers when the team is back and still takes their details.

    Helpful ratings

    Customers can rate answers, and reports show how many chats were answered and how many found it helpful.

    Try it with your own business, free for 14 days.

    Frequently asked questions

    Can it replace our support team?

    It's there to handle the everyday questions so your team can focus on the ones that need a person. Anything it can't answer becomes an enquiry for them, with a summary of the chat.

    How does it stay up to date?

    Set it to re-read your website weekly or monthly. Only pages that have changed are learnt again, and you can add or update answers at any time.

    Will it make things up?

    It answers from your website, your documents and the questions and answers you add. You can tell it to only answer from what it's been taught, and when it doesn't know it says so and offers a form, your phone number or a message of your choice.

    How much does it cost?

    The AI chatbot is included in your HaloTasker plan, alongside bookings, the client portal, invoices and workflows. Start with a 14-day free trial, no credit card needed.

    Answer every customer, any time

    Let the chatbot answer the everyday questions. Free for 14 days.

    Two Dashboards, One Platform

    The Hub & The Portal

    The Hub is the dashboard you and your team will work from. The Portal is the client-facing dashboard where they get their tasks to complete, raise tickets, complete onboarding and more.

    For You & Your Team

    The Hub

    Your admin dashboard for managing clients, tasks, workflows, quotes and your whole team from one place.

    HaloTasker Hub admin dashboard shown on a laptopHaloTasker Hub dashboard detailed view
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    For Your Clients

    The Portal

    The client-facing dashboard where they complete tasks, raise tickets, submit onboarding forms and stay in sync with you.

    HaloTasker client Portal dashboard shown on a laptopHaloTasker client Portal detailed view
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